Quality Discussion

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Service quality in life insurance

From: K.R,Subramanian
Date: 23 Mar 2001
Time: 18:48:46
Remote Name: lan-202-144-107-4.maa.sify.net


I would like to know whether any work has been done on service quality in life insurance companies and are there any process benchmarks?Are there any case studies of Life companies following a quality management system?

Last changed: April 23, 2001