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Certified Quality Auditor Refresher Course  


Oct 15    6:30 pm - 8:30 pm (GMT -5:00) EST

ASQ Section 509 is pleased to offer an online refresher course for quality professionals who want to prepare for the Quality Auditor Certification (CQA) Exam administered by the American Society for Quality (ASQ).  The course covers the CQA Body of Knowledge and sample exam questions for you to test your understanding of the concepts. The course will help participants identify topics they should concentrate their studies on as they prepare for the actual exam. Levels of cognition will be reviewed and their use in defining the intended complexity of multiple choice test questions will be identified.  

Course Format: Web-based, online, course using WebEx. Participants will need access to the internet. Use of a headset is strongly encouraged.

Dates:  The course runs from Thursday, October 15 through Tuesday, November 24th and will consist of 12, 2-hour sessions (24 training hours) held on Tuesday’s and Thursday’s from 6:30 PM to 8:30 PM EST.  All sessions will be recorded, archived, and available to participants until the exam date (12/05/2015).

Actual class dates are:
•    Oct. 15, 20, 22, 27, and 29, 2015; and
•    Nov. 3, 5, 10, 12, 17, 19, and  24, 2015

Refresher Course Tuition: $395 for registrations received by Oct. 9, 2015

** You must successfully complete the entire course before Recertification Units **
** and a Certificate of Completion can be awarded by the instructor. **

Course Registration and Information: Register now!      
After registration, you will receive a course confirmation receipt. At least 2 days prior to the training, you will receive an email containing course participation details. If you do not receive the email by Tuesday, October 13th, or have other questions please contact the instructor: Sandra Menzies at 301-385-9294 or email . 
Instructor: Sandra L. Menzies, MS, ASQ-CQA, ASQ-CQM/OE, PMI-PMP
This is the fourth year, Ms. Menzies has taught the CQA Refresher course for ASQ Section 509. Ms. Menzies has been a senior member of ASQ since 2001. With over 24 years of experience, Ms. Menzies has held quality-related positions at Biocon, Inc.; Otsuka Maryland Research Institute; TherImmune Research Corporation; and the Food and Drug Administration (FDA). Ms. Menzies current position uses her knowledge of auditing and project management to improve internal business processes at the FDA. In addition to auditing for compliance to Good Clinical Practice and Good Laboratory Practice regulations and ISO 9001 and ISO 17025 standards, Ms. Menzies has hosted FDA and EPA inspections, and ISO audits.

Course Materials: We will be using certification materials from the Quality Council of Indiana.  Required materials for the course are:
•    CQA Primer, 8th edition (Jun, 2012) - $70
•    Solution Text - $35
Note: These costs do not include tax, shipping, or handling. Students should order the materials directly from the Quality Council of Indiana or 800-660-4215 or 812-533-4215.

ASQ CQA Exam Information:
Dates: Exam date is Saturday, December 5, 2015. Application deadline is October 16, 2015.
Location: Exam test location is in the Maryland suburbs near Washington, D.C.  Applicants will be notified by National ASQ of their exam location and test time.
Exam Application: Complete the exam application directly with National ASQ at http://prdweb.asq.org/certification/control/quality-auditor/index.
ASQ CQA Exam Cost: $419 for non-members, $269 for members.  Join ASQ and save!  Exam applicants are responsible for meeting ASQs certification requirements.  

Neither ASQ Section 509 nor the instructor make any guarantee expressed or implied that your participation in this course will ensure that you will pass the certification exam. ASQ Section 509 reserves the right to cancel or reschedule the course, without advance notice.
Course Withdrawal Policy
The policy for the Web-based CQA course starting October 15, 2015:
If you need to cancel your registration or withdraw from the course, we will refund your paid registration fee as noted below:
1.  Requests for cancellations/withdrawal received by September 30, 2015, receive a full refund.
2.  Requests received after October 8, 2015, incurs a $25 processing fee.
3.  There are no refunds past October 15, 2015.
If you have any questions about the course or the exam, contact Sandra Menzies at 301-385-9294 or email .  If you are interested in possible future course offerings, contact Education Chair at .