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Certified Quality Auditor Refresher Course  


Oct 22    8:00 am - 1:00 pm (GMT -5:00) EST

Web-based Certified Quality Auditor Refresher Course

In collaboration with ASQ Section 511, ASQ Section 509 is pleased to offer an online refresher course for quality professionals who want to prepare for the Quality Auditor Certification (CQA) Exam administered by the American Society for Quality (ASQ).  The course covers the CQA Body of Knowledge and sample exam questions for you to test your understanding of the concepts. The course will help participants identify topics they should concentrate their studies on as they prepare for the actual exam. Levels of cognition will be reviewed and their use in defining the intended complexity of multiple choice test questions will be identified. 

Course Format: Web-based, online, course using Anymeeting.com online meeting platform. Participants will need access to the internet. Use of a headset is strongly encouraged.

Dates and Time:  The course runs for 5 Saturdays from Saturday, October 22nd through Saturday, November 19th and will consist of 5, 5-hour sessions. Each session will hold from 8:00 AM to 1:00 PM EST.  All sessions will be recorded, archived, and available to participants until the 12/17/2016.

Actual class dates are:

  • October 22, 29
  • November 5, 12, and 19, 2016

Refresher Course Tuition: $495 for registrations received by October 15, 2016

** You must successfully complete the entire course before Recertification Units and a Certificate of Completion can be awarded by the instructor. **

Register Now:   

Registration Information: After registration, you will receive a course confirmation receipt. At least 2 days prior to the training, you will receive an email containing course participation details. If you do not receive the email by Tuesday, October 19th, or have other questions please send an email to or . 


Sandra L. Menzies, MS, ASQ-CQA, ASQ-CQM/OE, PMI-PMP

Ms. Menzies has been a senior member of ASQ since 2001 and has taught the CQA Refresher course for several years. With over 24 years of experience, Ms. Menzies has held quality-related positions at Biocon, Inc.; Otsuka Maryland Research Institute; TherImmune Research Corporation; and the Food and Drug Administration (FDA). Ms. Menzies current position uses her knowledge of auditing and project management to improve internal business processes at the FDA. In addition to auditing for compliance to Good Clinical Practice and Good Laboratory Practice regulations, and ISO 9001 and ISO 17025 standards, Ms. Menzies has hosted FDA and EPA inspections, and ISO audits.

Course Materials: We will be using certification materials from the Quality Council of Indiana.  Required materials for the course are:

  • CQA Primer, 8th edition (Jun, 2012) - $70
  • Solutions Text - $35

A CD-ROM containing a thousand quiz questions ($70), from the Quality Council of Indiana, is optional yet recommended.

Note: These costs do not include tax, shipping, or handling. Students should order the materials directly from the Quality Council of Indiana (http://www.qualitycouncil.com/ or 800-660-4215 or 812-533-4215)

ASQ CQA Exam Information:

Exam Application: Complete the exam application directly with National ASQ at http://prdweb.asq.org/certification/control/quality-auditor/index.

Dates:             Exam testing window is December 1 - 17, 2016. 

Application deadline is November 4, 2016.

Location: ASQ certification examinations are delivered by ASQ’s testing partner, Prometric. The examination scheduling instructions will be provided in your eligibility letter sent directly to you.  The letter will contain information on how to select and schedule your examination date and location.

ASQ CQA Exam Cost: $498 for non-members, $348 for members.  Join ASQ and save!  Exam applicants are responsible for meeting ASQs certification requirements. 


Neither ASQ Section 509 and ASQ Section 511 nor their instructors make any guarantee expressed or implied that your participation in this course will ensure that you will pass the certification exam.

ASQ Section 509 and ASQ Section 511 reserve the right to cancel or reschedule the course, without advance notice.

Course Withdrawal Policy:

The policy for the Web-based CQA course starting October 22, 2016:

If you need to cancel your registration or withdraw from the course, we will refund your paid registration fee as noted below:

  • Requests for cancellations/withdrawal received by October 15, 2016, receive a full refund.
  • Requests received after October 15, 2016, incurs a 25% processing fee.
  • There are no refunds past October 21, 2016.


If you have any questions about the course or the exam, contact Sandra Menzies (301-385-9294 or email ). If you are interested in possible future course offerings, contact ASQ Section 509 Education Chair at [email protected] or ASQ Section 511 Education Chair at [email protected]