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Certified Quality Auditor Refresher Course  


March 04, 2017

Web-based Certified Quality Auditor Refresher Course

In collaboration with ASQ Section 511, ASQ Section 509 is pleased to offer an online refresher course for quality professionals who want to prepare for the Quality Auditor Certification (CQA) Exam administered by the American Society for Quality (ASQ).  The course covers the CQA Body of Knowledge and sample exam questions for you to test your understanding of the concepts. The course will help participants identify topics they should concentrate their studies on as they prepare for the actual exam. Levels of cognition will be reviewed and their use in defining the intended complexity of multiple choice test questions will be identified.  
Web-based, online course using Anymeeting.com online meeting platform. Participants will need access to the internet. Use of a headset is strongly encouraged. The new course syllabus and expectations is available HERE.
Dates and Time:
The course consists of pre-recorded sessions and live webinars. The webinars runs for 5 consecutive Saturdays from March 4th through Saturday, April 1st for 2-hour sessions. Each session will be held from 9:00 AM to 11:00 AM EST.  All sessions will be recorded and available for viewing to participants until the end of the exam window (04/23/2017).
Actual Class Dates:
March 4, 11, 18, 25, and April 1, 2017
Refresher Course Tuition: $495 for registrations received by March 1, 2017

** You must successfully complete the entire course before Re-Certification Units **
** and a Certificate of Completion can be awarded by the instructor. **

Course Registration and Information:  After registration, you will receive a course confirmation receipt. At least 2 days prior to the training, you will receive an email containing course participation details. If you do not receive the email by Thursday, March 2nd, or have other questions please send an email to  or .  
Instructor: Sandra L. Menzies, MS, ASQ-CQA, ASQ-CQM/OE, PMI-PMP
Ms. Menzies has been a senior member of ASQ since 2001 and has taught the CQA Refresher course for several years. With over 24 years of experience, Ms. Menzies has held quality-related positions at Biocon, Inc.; Otsuka Maryland Research Institute; TherImmune Research Corporation; and the Food and Drug Administration (FDA). Ms. Menzies current position uses her knowledge of auditing and project management to improve internal business processes at the FDA. In addition to auditing for compliance to Good Clinical Practice and Good Laboratory Practice regulations, and ISO 9001 and ISO 17025 standards, Ms. Menzies has hosted FDA and EPA inspections, and ISO audits. 
Course Materials: We will be using certification materials from the Quality Council of Indiana.  Required materials for the course are:
+  CQA Primer, 8th edition (Jun, 2012) - $70
+  SolutionText - $35
+  CQA Exam CD - $70, optional yet recommended.
Note: Costs do not include tax, shipping and handling. Students should order the materials directly from the Quality Council of Indiana 800-660-4215 or 812-533-4215.
ASQ CQA Exam Information: 
Exam Application: Complete the exam application directly with National ASQ at http://prdweb.asq.org/certification/control/quality-auditor/index.

April 7th through April 23rd, 2017. Application deadline is March 10th.  

ASQ certification examinations are delivered by ASQ�s testing partner, Prometric. The examination scheduling instructions will be provided in your eligibility letter sent directly to you.  The letter will contain information on how to select and schedule your examination date and location.

ASQ CQA Exam Cost: 
$498 for non-members, $348 for members.  Join ASQ and save!  Exam applicants are responsible for meeting ASQs certification requirements.  

Neither ASQ Section 509 and ASQ Section 511 nor their instructors make any guarantee expressed or implied that your participation in this course will ensure that you will pass the certification exam.

ASQ Section 509 and ASQ Section 511 reserve the right to cancel or reschedule the course, without advance notice.

Course Withdrawal Policy:
The policy for the Web-based CQA course starting March 4th, 2017: If you need to cancel your registration or withdraw from the course, we will refund your paid registration fee as follows:

1. Requests for cancellations/withdrawal received by March 1, 2017, receive a full refund. 
2. Requests received after March 4, 2017, incurs a 25% processing fee.
3. There are no refunds past March 11, 2017. 

If you have any questions about the course or the exam, contact Sandra Menzies (301-385-9294 or email ). If you are interested in possible future course offerings, contact ASQ Section 509 Education Chair at .