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ASQ 509 General Membership Meeting  

Normandie Farms

Normandie Farms, Potomac MD

Sep 13    6:00 pm - 8:45 pm

ASQ Section 509

Washington, DC and Maryland Metro

General Membership Meeting


How Reliance on Data/Metrics
Transformed our Culture and Compliance


Kate Doerksen

Presentation Overview: Over the last decade, the American Red Cross Biomedical Services has made data metrics a critical part of the Quality improvement process. Kate will share how investing in data collection, analysis, and monitoring can result in tangible improvements. Communicating data results allows management to refocus and change culture that supports improved compliance profiles. Come hear our tale of ongoing evolution.

Speaker Biography: Kate Doerksen - Executive Director of Problem Management, American Red Cross, Biomedical Headquarters

Kate is an accomplished, results-oriented leader with a successful track record of building effective partnerships, developing teams and leading through change. She has served in various roles within American Red Cross Biomedical Services over the past 16 years. Kate’s academic background from University College Dublin in Dublin, Ireland is in Microbiology and Biochemistry.

  • Registration & Networking:  6:00 p.m.
  • General Announcements and Introductions: 6:45 p.m.
  • Dinner: 7:00 p.m.
  • Presentation and Dessert: 7:30 p.m.
  • Adjourn: 9:00 p.m.
The cost is $25 for members and students or $35 for non-members.

Registration: Please click here to register, or by contacting us at .