April Lean Six Sigma SIG Meeting  

“Six Sigma Survival: Transition with Translation”

Presented by

Mr. Minh B. Tran

Director of Business Performance Management, Femme Comp Inc.

Translating classic Six Sigma tools to fit the Transactional Service environment is critical to the success of the framework and the practitioner.  See 3 real-world examples of how to do that and the new industry trend of “Hybrid Frameworks.”

Tool Spotlight: Cycle Time Analysis

6:30-7:30pm – Networking
7:30-8:30pm – Program
8:30-8:45pm – Lean Six Sigma Business & Announcements

Please register by emailing your name, title, organization and industry to SixSimaSIG @ asq509.org.  Remove spaces around "@".  Registration is complimentary and ASQ Membership is not required.  Pizza and soda refreshments will be provided. 

Program Description:  The current biggest threat to Six Sigma is Six Sigma itself.  The growing pains of transitioning from Manufacturing to Transactional Services both strain and risk the survival of not only the practitioner and but also the framework.  The right solution necessitates translating classic Six Sigma tools in novel ways to fit the project environment.

Sustainable and successful implementation of Six Sigma in Transactional Services environment is not only possible, but also very achievable especially with the new 2007 ASQ Certified Six Sigma Black Belt (CSSBB) Body of Knowledge (BoK).  Questions that this presentation will address include: Why is the new BoK part evolution, part revolution?  How does the new BoK set the stage for Six Sigma to transition from Manufacturing to Service?  What are some of the Six Sigma tools that can be readily translated to satisfy Transactional Services requirements?  Real world examples with before and after metrics will be provided to ground discussions.

Speaker: Mr. Minh B. Tran is an ASQ-Certified Six Sigma Black Belt and ASQ Senior Member.  He was an invited speaker on the subject of Six Sigma at the 2007 and 2008 ASQ World Conferences.  From a global community of over 5,000 ASQ Six Sigma Black Belts, he was also one of the few select Subject Matter Experts (SMEs) invited to ASQ Headquarter to participate in the 2006 Job Analysis Workshop, whose objective was to update the entire ASQ Certified Six Sigma Black Belt Body of Knowledge (BoK), currently effective through 2012.  Mr. Tran is presently the Founder/Chair of the Lean Six Sigma (LSS) Special Interest Group (SIG) for the Washington D.C. Metro Area – Sections 509 (MD/DC) and 511 (N.VA). 

As Director of Business Performance Management (BPM) at Femme Comp Inc. (FCI) – a boutique engineering services DoD Contractor – Mr. Tran advises Management Executives on the strategic implementation and Key Performance Indicators (KPIs) of multiple Six Sigma engagements with clients, partners and competitors.  He also mentors Black Belts, Green Belts and Champions on core process improvements.  His experiences span Biomedical Research, Information Technology, Operations and Strategy Development.

 Mr. Tran earned his M.S. in Operations Research & Management Science at Warwick Business School (Coventry, England) and his B.A. in Philosophy and Molecular Cell Biology at Cornell University (Ithaca, New York).

Your competitors will be here.  Your clients will be here.  Shouldn’t you be here too?

For more details, map and directions to TEQCORNER, see the April 2008 Lean Six Sigma SIG Meeting Announcement.