May ISO 9000 UG Meeting  

"Understanding and Implementing ISO-20000-1:2005"

Facilitators: Mr. John Garten and Mr. Dennis Strother.

ASQ Section 509 - ISO 9000 Group members John Garten and Dennis Strother of Computer Sciences Corporation (CSC) will lead a lively discussion on “Understanding and Implementing ISO-20000-1:2005”.  This discussion will refer to ITIL and provide information to helps keep the focus on the ISO-20K system being implemented.

The meeting will be held at our NEW LOCATION, Baltimore Aircoil Company, 7500 Montevideo Drive, Jessup, MD  20794

For additional information please contact: Laura Cottingham, at or contact: Kerry Higgins, Vice-Chair (Meeting Facilities) at .

For more information and directions to Baltimore Aircoil Company, see the May 2008 ISO 9000 UG Meeting Announcement.