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February Performance Excellence SIG Meeting  

WMATA (Metro Headquarters)
600 5th St. NW
Room 505
Washington D.C.  20001


Feb 19, 2009    6:00 pm - 8:00 pm

Performance Excellence Special Interest Group
Proudly Presents

Mr. Kirk Holmes
President, Holmes and Associates, Inc 

"Using Baldrige, Enterprise SPICE, and other Robust Performance Excellence Tools to Drive Organizational Improvement"

Thursday, February 19

Kirk Holmes has 25 years of experience in technology, operations, and general management.  He is President of Holmes and Associates, Inc, a management consultancy focused on IT Service Management and broadband service operators. He holds a Bachelors degree in Electrical Engineering from MIT and an MBA from Stanford University. He is a Baldrige Examiner for the Maryland State Performance Excellence Awards program.

The inaugural meeting of the Performance Excellence SIG will be held at the following location:
WMATA (Metro Headquarters)
600 5th St. NW, Room 505
Washington, DC 20001
(Across from the Verizon Center, Gallery Place Metro Station)
Please use the Metro Rail (Gallery Place).  Upon entering the lobby area, inform the guard that you are attending the "Performance Excellence" meeting.  Attendees may contact Michael Smith at 301-651-2305 to be escorted.
Map of location

Registration and Networking:  6:00 p.m.  
Program:  6:30 p.m.
Adjourn:   8:00 p.m.

Attendees are invited to participate in the registration & networking portion of the meeting, which includes free pizza and soft drinks.

Registration: To attend this event, please register using this link.

For additional information please contact:  Laura Cottingham, Chair at or Debra Wilson, Vice-Chair Treasurer at or Michael Smith, Vice-Chair Programs/Communications at or Dearil Green, Vice-Chair Meeting Facilities at