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February ISO9000 Users' Group Meeting  

Baltimore Aircoil Company
7600 Dorsey Run Road
Jessup, Maryland  20794

Feb 11, 2009    6:00 pm - 8:00 pm

"ISO 9000 - The foundation for the Malcolm Baldrige National Quality Award"

Presented by
Kerry Higgins

Baltimore Aircoil Company (BAC)
7600 Dorsey Run Road
Jessup, MD 20794
(use 7540 Montevideo Road for internet & GPS)

Directions from interstate 95, exit 41
I95 to MD 175E go .8 mile
Left on Washington Blvd (route 1N)
Go .5 mile Right on Montevideo Road
Go .8 mile Right on Dorsey Run Road
Go .1 mile and BAC facility is on the right
(Please call Kerry Higgins at 410-627-5178 if you need additional directions)

6:00 - 6:30: Refreshments and Networking
6:30 - 8:00: Presentation and Open Discussion

The event is free.  The experience is "priceless"!!  See registration link below.

Topic:  0.1 Introduction-ISO9001-2008 "The adoption of a quality management system should be a strategic decision of an organization." The International Standard provides the framework for establishing repeatable processes to yield quality products to meet customer expectations. The Baldrige Criteria provides the framework for aligning processes, people, resources, and customer needs with the goal of performance excellence. Thus, implementing the ISO9000 standard to set the disciplines and focus on customer requirements provides a springboard to adopt the comprehensive Baldrige Criteria for aligning strategies and driving business results. We will discuss how the key elements of ISO9000 will provide the foundation for pursuing the Malcolm Baldrige National Quality Award.

REGISTRATION - Please register for this meeting here

Questions? Contact Kerry Higgins, Chair-ISO 9000 Users Group at