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Certified Quality Auditor Refresher Course  

Prince George's Community College, Largo, MD

Sep 22, 2009    6:00 pm - 8:30 pm

ASQ Section 509 is offering a refresher course for quality professionals who want to prepare for the Quality Auditor Certification Exam administered by the American Society for Quality.

Location: Prince George's Community College (PGCC), Main Campus, Largo, MD

Dates:  Course will run 8 weeks (20 hours) on Tuesday evenings from September 22 - November 17.  Actual dates September 22, 29; October 6, 13, 20; November 3, 10, 17. Note: No class on October 27.

Time: 6:00 pm - 8:30 pm, room to be announced.

Tuition: $240 plus $7 registration payable to Prince George's Community College.

Credit: PGCC will award 2.0 CEU for successful completion of the course.

Registration Information

On-line:  Go to http://www.pgcc.edu/.  Click on "Owl Link" and then to "Workforce Development and Continuing Ed Students." 

In Person: Mon - Thu: 8:30 am - 8:00 pm or Fri: 8:30 am - 5:00 pm in Bladen Hall, room 126 on the main campus in Largo, MD.

Course No: QCM-310, Certified Quality Auditor Refresher
Syn No. 16363

Registration must be completed before the day of the first class.

Instructors: Joe Ludford and Tony Ingelido, ASQ Section 509.

Mr. Ludford has 48 years of technical and management experience in the product assurance and systems engineering fields.  His most recent experience includes implementing an ISO 9001 quality system in a defense contractor environment, performing quality system audits at NASA contractor facilities, and teaching quality improvement techniques at a government facility.  Mr. Ludford taught quality assurance and total quality management courses as an Adjunct Professor at Prince George's Community College in the 1990s.  He is retired from Computer Sciences Corporation, and is the principal of White Hart Associates, for which he has provided consulting services in quality assurance and process improvement since 1997.  Mr. Ludford is a Senior Member of ASQ, and a past chair and education chair of the Washington, DC-Maryland Metro Section.  He is a Certified Manager of Quality/Organizational Excellence by ASQ, and has 4 other ASQ certifications.

Mr. Ingelido has over 21 years of technical and management experience in process improvement and quality systems development within the public and private sector.  His most recent experience includes implementing a CMMI ML 3 QMS for an IT support services firm in the DC area. He has also implemented ISO 9001 for several organizations and has used the Malcolm Baldrige National Quality Award (MBNQA) framework to establish business systems that have been externally validated against the model. He is a three term MBNQA examiner (2006 through 2008) and holds a variety of certifications including the Certified Manager of Quality/Organizational Excellence and Certified Six Sigma Black Belt by ASQ, Project Management Professional (PMP) by PMI, and Certified Manufacturing Technologist by SME. He has served in various roles for the Washington DC section of ASQ including section Chair in 2001. He has trained over 2500 students in quality principles, leadership, team facilitation , auditing and other managerial and technical courses most recently having developed and delivered a four-day service quality course for the UMBC Erickson School of Aging Studies where he is an Executive Education Fellow.

Course Materials
Required Material from the Quality Council of Indiana: CQA Primer - $65
Optional Material from ASQ Quality Press: The ASQ Quality Auditing Handbook, Third Edition - $121.00 ($73.00 for ASQ members). 
Materials costs do not include tax, shipping and handling. 

Order required material directly from the Quality Council of Indiana (http://www.qualitycouncil.com/) 800-660-4215 or 812-533-4215. 
Order optional material from ASQ (http://www.asq.org/quality-press/display-item/index.html?item=H1263&xvl=76BK_H1263) or 800-248-1946.
CQA Exam Information

Date: Saturday, December 5.  Exam Application deadline Friday, October 16.  Late registration deadline Wednesday October 21 with additional fee ($50).

Location/Time: Exam location is in the Maryland suburbs of Washington DC.  Applicants will be notified of location and time by National ASQ.

Application: Application for the exam is done directly with ASQ National (http://www.asq.org/certification/apply.html).  Application must be done on-line or by fax or mail postmarked no later than the deadline or late deadline. 

Exam Cost: $390 for non-members, $240 for members.  Can apply and join ASQ at same time.

Education/Experience Requirement:  Eight years of on-the-job experience in one or more of the areas of the Certified Quality Auditor Body of Knowledge.  A minimum of three years of this experience must be in a decision-making position.  If you have a degree from a college, university, or technical school with accreditation accepted by ASQ, part of the experience requirement may be waived.  Exam applicants are responsible for meeting ASQ's certification requirements.  Check ASQ National website (http://www.asq.org/certification/).

Questions?  Contact Joe Ludford at 410-394-6276 or email  .  If your are interested in future course offerings, contact Educaton Chair Charles Snipes at Education @asq509.org.