March ISO9000 Users Group Meeting  

�Management Review � How is Your Organization Doing?�

Facilitator: Alan Lane

Wednesday, March 17, 2010

Location: Baltimore Aircoil Company (BAC) 7600 Dorsey Run Road Jessup, MD 20794 Call Kerry Higgins at 410-627-5178 if you need additional directions

Event Details: 6:00 - 6:30: Refreshments and Networking, 6:30 - 8:00: Presentation & Open Discussion

$5 charge to non members

Registration: Please register for this meeting here.

Program Summary: How is your organization doing? How do you measure success? What kinds of information do you use to make this determination? What types of decisions are made for improvements? Come and learn what the intent of �Management Reviews� has in an ISO9001-based quality management system. Share your organization�s best practices and lessons learned for reviewing organizational performance in this open discussion meeting format.

Alan Lane - Mr. Lane is currently the Internal Quality Audit Manager for the Johns Hopkins University Applied Physic Laboratory. The Applied Physics Laboratory (APL) is a not-for-profit center for engineering, research, and development. APL is a division of one of the world's premier research universities, Johns Hopkins. During his 20 year quality career, Mr. Lane has served in various roles including those of Management Representative, Corporate QA Manager, QMS Coordinator, Quality Analyst and Lead Auditor. Mr. Lane is currently a senior member of ASQ and Section 509�s webmaster. Mr. Lane is an ASQ certified Manager of Quality/Organizational Excellence, Quality Auditor, and Six Sigma Green Belt. His is an AS9100 Lead Auditor.

Questions? Contact Kerry Higgins, Chair-ISO 9000 Users Group at [email protected]