May ISO9000 Users Group Meeting  

Preventive and Corrective Action
Facilitator: Terri Morrison

Wednesday, May 19, 2010

Location: Baltimore Aircoil Company (BAC)
7600 Dorsey Run Road, Jessup, MD 20794
(Call Kerry Higgins at 410-627-5178 if you need additional directions)

Event Details:
6:00 - 6:30 Refreshments and Networking
6:30 - 8:00 Presentation & Open Discussion
$5 charge to non members

Registration: Please register for this meeting here.

Program Summary:

Come and learn what the intent of �Preventive and Corrective Action� is in an ISO9001-based quality management system. Share your organization�s best practices and lessons learned in this open discussion meeting format.

Program Facilitator - Terri Morrison:

Mrs. Morrison is currently the Department Quality Manager for the Air and Missile Defense Department, Johns Hopkins University Applied Physics Laboratory. The Applied Physics Laboratory (APL) is a not-for-profit center for engineering, research, and development. APL is a division of one of the world's premier research universities, Johns Hopkins. During her quality career, Mrs. Morrison has served in various roles including those of Quality Assurance Engineer, Quality Assurance Lead, Department Project Quality Team Lead, and Lead Auditor. She is also an AS9100 Lead Auditor.

Questions? Contact Kerry Higgins, Chair-ISO 9000 Users Group at