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ISO 9000 Users Group Meeting
425 3rd Street, SW
Washington, DC 20024
Apr 18, 2012 6:00 pm - 8:00 pm (GMT -5:00) EST
Topic: Holistic Quality Management using the ISO 9001 Standard
April 18, 2012 6:00 - 8:00 pm
6:00 - 6:30 pm Networking; Pizza/Drink
6:30 - 8:00 pm Program
Program Summary: We know that ISO 9001 is focused on delivering quality products/services to achieve customer satisfaction. But, are there parts of your organization that reside "outside" of your ISO 9001-based quality management system? Why do organizations do this? Is this "set-up" effective or does it present problems for your organization? How does your 3rd party registrar treat these "boundaries" during their audits? Join us for a round-table discussion as we explore the pros and cons of implementing a holistic QMS for the entire organization.
Biography - Alan Lane
Mr. Lane is currently the Internal Quality Audit Manager for the Johns Hopkins University Applied Physics Laboratory. The Applied Physics Laboratory (APL) is a not-for-profit center for engineering, research, and development. APL is a division of one of the world's premier research universities, Johns Hopkins. During his 20 year quality career, Mr. Lane has served in various roles including those of Management Representative, Corporate QA Manager, QMS Coordinator, Quality Analyst and Lead Auditor. Mr. Lane is currently a senior member of ASQ and Section 509�s webmaster. Mr. Lane is an ASQ certified Manager of Quality/Organizational Excellence, Quality Auditor, and Six Sigma Green Belt. His is also an AS9100 Lead Auditor.
Registration: Click here to attend the event.