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2012 Maryland Performance Excellence Awards Ceremony  

Snyder's Willow Grove Restaurant
841 North Hammonds Ferry Road
Linthicum, Maryland  21090

Oct 4, 2012    4:30 pm - 8:00 pm

Baltimore Section (0502) Dinner Meeting
Maryland Performance Excellence Awards (MPEA)

Thursday, October 04, 2012

4:30 � 6:00 p.m. Registration
5:00 � 6:00 p.m. First Presentation (ASQ Recertification - 0.3 RUs)
6:00 � 6:45 p.m. Buffet Dinner and Networking
6:45 � 7:00 p.m. Award Ceremony
7:00 � 8:00 p.m. Second Presentation (ASQ Recertification - 0.3 RUs)

This is a joint meeting of the ASQ Baltimore Section and the Maryland Performance Excellence Foundation (MPEF), during which this year�s Maryland Performance Excellence Awards will be presented. The MPEA winner will share with us how utilizing the Baldrige criteria assisted them on their mission for excellence. In addition, we will hear from Harry Hertz, the Director of the National Baldrige Performance Excellence Program.

First Presentation:
Southern Management Corporation� Performance Excellence Journey
Michele Ahluwalia, Strategic Planning Manager

Southern Management Corporation received the 2011 Maryland Performance Excellence Platinum Award. Southern Management is the largest property management company in the Mid-Atlantic region, comprised of approximately 25,000 apartments, and 1,500,000 square feet of office/commercial space in the Maryland and Virginia suburbs of Washington, DC, and the Baltimore region.

Second Presentation:
Center for Devices and Radiological Health, Office of Compliance, Journey to Excellence
Ms. Frances Benedict, Quality Management Staff Director,
FDA Center for Devices and Radiological Health, Office of Compliance

FDA�s journey to excellence will be outlined.

Snyder�s Willow Grove Restaurant, 841 N Hammonds Ferry Rd, Linthicum, MD (410-789-8244 www.snyderswillowgrove.com).
From 695 South (Glen Burnie) take Exit 8. Make a right off the exit ramp, a right at the traffic light onto Nursery Land, and a right at the traffic light onto N. Hammonds Ferry Rd. Snyder's will be on your immediate right just past the next traffic light.From 695 North (Towson) take Exit 8. At the end of the exit ramp make a right onto N. Hammonds Ferry Rd. Snyder's will be immediately on your right.

Advance registration is required for dinner. No charge without dinner. See RSVP below. Cost $20 (members) / $30 (non-members) -- Cash or checks written to ASQ Baltimore accepted. No credit/debit cards accepted.

Register electronically via the ASQ-Baltimore Section web page http://www.asqbaltimore.org/ Click on Events � Reservations . Please register no later than 3 days prior to the meeting. Cancel if unable to attend, otherwise you may be billed. Indicate if you will not be having dinner. In the event of inclement weather, the website will be updated with the status by 2pm on the day of the meeting.