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Certified Quality Improvement Associate Refresher Course  

Montgomery College
Rockville Campus
51 Mannakee Street
Rockville, Maryland  20850

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May 4, 2013    8:00 am - 12:00 pm

Certified Quality Improvement Associate Refresher Course 

Location: Montgomery Community College, 51 Mannakee Street, Rockville, MD 20850
Campus Location: South Instructional Building, Classroom to be announced.

Dates: The course will consist of four 4-hour sessions (16 classroom hours).  Sessions will be on Saturdays from 8am to Noon.  Actual class dates are: May 4, 11, 18, and 25.

Instructor: Robert J. Scanlon, ASQ Section 509.
Mr. Scanlon is a recently elected Fellow Member of ASQ with over 30 years experience in quality management.  He has held quality-related positions with Caterpillar, Inc., Southern Pacific Railroad, the United States Postal Service, and the Transportation Security Administration.  He is currently the Manager for Performance Management for the Transportation Security Administration.  He holds ASQ Certifications as a Quality Engineer, Reliability Engineer, Quality Manager, and Six Sigma Black Belt.  He has also served as a member of the Board of Examiners for the Malcolm Baldrige National Quality Award for 14 years.  

Course Approach: Each class will include a review of the assigned Primer Section reading in the CQIA Body of Knowledge, discussion of key concepts with an emphasis on practical application.  Test questions will be reviewed and discussed.  Students are encouraged to identify areas of special emphasis in their reading and test question work. 

Tuition: $275  

Course Registration Information: You can register and pay for the course via our Eventzilla website link: http://asq509CQIASpring2013.eventzilla.net.eventzilla.net.  To ask any questions you have about the course, contact Bob Scanlon at or 571-227-1803.

Course Materials: Required Material: From the Quality Council of Indiana � CQIA Primer - $65, and CQIA Solution Text - $35, plus shipping.  They can reached via the internet at the following URL: http://www.qualitycouncil.com.  800-660-4215 or 812-533-4215

ASQ CIQA Exam Registration: To sit for the CQIA Exam on June 1, you must register with ASQ National (www.asq.org) by April 12, 2013. The exam will be held in the Maryland suburbs of Washington DC, location and time TBD by National ASQ. The exam cost is $339 for non-members, $189 for members. 

NOTE: The Quality Improvement Associate Certification has no recertification requirements. It is a lifetime certification. 

Questions: If you have any questions about the course or exam, contact Robert Scanlon, .