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CANCELLED: Performance Excellence Special Interest Group Meeting  

WMATA (Metro Headquarters)
600 5th St. NW
Room 505
Washington D.C.  20001


Jun 13, 2013    6:00 pm - 8:00 pm (GMT -5:00) EST

The ASQ-509 Performance Excellence SIG Proudly Presents

"Strategy Implementation: What Now?

Co-Presented by

Craig Anderson & Stephanie Karp

TO BE RESCHEDULED (was Thursday, June 13, 2013)

Washington DC Metro Headquarters at Gallery Place

Program Summary: Let�s say your organization has developed a strategic plan, aligned to the vision and mission, created action plans, and implementation is underway. How do you keep this train going on the right track? What is your process for monitoring and shifting direction if necessary? What do you do if you derail? How do you build a system where every person knows their role and is held accountable?

These are tough challenges for any manager. As a group, we will use The Baldrige Criteria for Performance Excellence (specifically 2.2 a), and use them as a guide for implementing your strategic plan in a way that creates value for your customers, employees, suppliers, partners, and other stakeholders. Join us for a spirited discussion using examples from your own organizations or from the Collin Technologies case study.*

* available: www.nist.gov/baldrige/examiners/resource_center/upload/2013_Collin_Technologies_Case_Study_Final_Training_Draft.pdf

Speaker Biographies:

Stefanie Karp, Organizational Improvement Analyst for Alexandria City Public Schools; Stefanie Karp has 15 years of experience as a consultant in various industries: manufacturing, technology, consumer goods, and education. Her areas of expertise lie in strategic planning and process improvement. 2013 marks her first year as a Baldrige national examiner; in December 2012, she was the Official Contact Person for a Collaborative Assessment of ACPS performed by the Baldrige Program.

Craig Anderson, Audit Specialist, FEMA�s Grant Programs Directorate; Prior to joining FEMA in 2010, Mr. Anderson ran Global Performance Systems, Inc., an international consulting firm dedicated to bringing the power of Baldrige Performance Excellence to visionary leaders around the world. With 20 years of Baldrige experience as a National and State-Level Examiner, Executive Coach, Trainer, Consultant, and Workshop Leader, Mr. Anderson brings to this session a wealth of hands-on experience.

Escort & Networking:  6:00 p.m.  
Meeting Kick-off:  6:30 p.m.
Adjourn:   8:00 p.m.

Registration: The event is free of charge.

Participants are invited to pre-register at
Performance Excellence SIG Meeting - June 2013 and attend the networking portion of the meeting, which includes free pizza and soft drinks.