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Performance Excellence Special Interest Group  

WMATA (Metro Headquarters)
600 5th St. NW
Room 505
Washington D.C.  20001


Oct 10, 2013    6:00 pm - 8:00 pm (GMT -5:00) EST

Performance Excellence Special Interest Group

 The ASQ-509 Performance Excellence SIG Proudly Presents


"Strategy Development and Implementation: Two Case Studies"


Craig Anderson and Stefanie Karp

Thursday, October 10, 2013

Washington DC Metro Headquarters


Program Summary:  The Indonesian State Audit Board (BPK) and the American Trucking Associations (ATA): what do they have in common? Everything! When it comes to strategic planning and implementation, the common mistakes and lessons learned are strikingly similar across borders and organizations. That�s why the Baldrige Criteria for Performance Excellence, although an American created framework, are universal in their usability. Join us for a spirited discussion of strategy development and implementation using the BPK and ATA case studies and examples from your own organizations.

Speaker Biographies: 

Craig Anderson, Audit Specialist, FEMA�s Grant Programs Directorate; Prior to joining FEMA in 2010, Mr. Anderson ran Global Performance Systems, Inc., an international consulting firm dedicated to bringing the power of Baldrige Performance Excellence to visionary leaders around the world. Mr. Anderson worked for 15 months in Jakarta as the lead consultant helping the Indonesian State Audit Board develop and implement a Baldrige-based strategic planning process in 2005-6.

Stefanie Karp, VP of Business Process and Performance Improvement, American Trucking Associations; Stefanie Karp has 15 years of experience as a consultant in various industries: manufacturing, technology, consumer goods, and education. Her recent employment by ATA has thrown her into a new arena, where she is currently instrumental in leading the strategic planning efforts. 2013 marks her first year as a Baldrige national examiner.


          Escort & Networking:  6:00 p.m.                       

Meeting Kick-off:  6:30 p.m.

Adjourn:   8:00 p.m.



The event is free of charge. Participants are invited to pre-register at the ASQ Section 509 website, Performance Excellence SIG Meeting - 10 Oct 2013 and attend the networking portion of the meeting, which includes free pizza and soft drinks. Participants are encouraged to RSVP early as there is limited seating.