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Performance Excellence Special Interest Group  

WMATA (Metro Headquarters)
600 5th St. NW
Room 505
Washington D.C.  20001


Jan 9, 2014    6:30 pm - 8:00 pm (GMT -5:00) EST

Performance Excellence Special Interest Group

 The ASQ-509 Performance Excellence SIG Proudly Presents


"Preparing for the SQPA Face-Face Feedback Meeting: An Examiner�s First Time Experience"


Clyneice Chaney

Thursday, January 9, 2014

Washington DC Metro Headquarters


Program Summary:  

Although having served as an examiner in two state programs Georgia and Virginia, my first opportunity to serve as the team leader for the face-to face feedback meeting presented some initial concerns:  How to ensure the right level of information sharing that supplemented the feedback report while still adhering to the intent of the sessions.  This presentation focuses on the strategy for identifying the approach for the feedback meeting with the applicant.

Speaker Biography: 

Clyneice Chaney brings over 30 years of testing, quality assurance, and process improvement experience. Clyneice holds certifications from the American Society for Quality as a Certified Quality Manager, QAI Global Institute's Certified Quality Analyst, and Project Management Institute's Professional Project Manager. She has participated as an examiner for Baldrige state quality awards for Georgia and Virginia. She is currently an instructor for a International Testing Certification organization and has presented technical papers at the Software Engineering Institute: SEPG Conference, American Society for Quality: Quality Manager's conference, Quality Assurance Institute International Testing Conference, International Conference on Software Process Improvement and Software Test and Performance Testing Conferences. 


                    Escort & Networking:  6:00 p.m.                       

Meeting Kick-off:  6:30 p.m.

Adjourn:   8:00 p.m.

This event is free of charge. Participants are invited to pre-register at the ASQ Section 509 website, Performance Excellence SIG Meeting - 9 Jan 2014 and attend the networking portion of the meeting, which includes free pizza and soft drinks. Participants are encouraged to RSVP early as there is limited seating.